Before the treatment
Client details, consultation notes, contraindications, consents, photos and agreed expectations are available on the client card.
SalonCRM helps organise treatment documentation: client records, products and batches used, service details, photos, consents, aftercare advice and appointment history.

Regulation (EU) 2017/745 concerns medical devices. The duties of a specific salon depend on its services, the devices used and the salon's role. SalonCRM helps keep information together, but it does not replace procedures or legal assessment.
Client details, consultation notes, contraindications, consents, photos and agreed expectations are available on the client card.
Record the treatment, products or devices used, batches, parameters and important observations.
Aftercare advice, photos, notes and history remain available for follow-up and the next appointment.
Information is linked to a specific client and appointment, so the team does not need to search across several places.
Service details, parameters, aftercare, reactions and information useful before the next visit.
Product or device name, batch number and other information the salon needs to keep with the treatment.
Consents and their history next to the client card, documentation and change log.
Before-and-after materials, contraindications, observations and arrangements with the client.
Dates, treatments, staff, prices, statuses and documentation from previous services.
Owner and employee roles, activity logs and control over important salon data.
Instead of a separate binder and loose files, staff get one clear context before the next service.

Details, preferences, contraindications, notes and information needed to prepare for the next appointment.

Important materials stay visible together with previous visits and client communication.

Consents, data export, anonymisation and structured information related to the client.
First define the information your salon needs, then let the team complete it during daily appointment work.
Decide which details, consents, products, batches and photos should be stored for each service.
The staff member completes the treatment record and service details for the correct client.
Before the next visit, review previous treatments, products, photos, reactions and aftercare advice.
SalonCRM helps collect and organise information. It does not replace legal advice, device classification, manufacturer instructions, hygiene procedures or duties specific to a particular business. MDR responsibilities should be confirmed for the services and devices used by each salon.
Create a 14-day trial account and explore client cards, appointment history, treatment records, consents and online booking.