treatment documentation and MDR

MDR documentation for beauty salons

SalonCRM helps organise treatment documentation: client records, products and batches used, service details, photos, consents, aftercare advice and appointment history.

Treatment recordsProducts and batchesConsents and photosClient history
Quick answer: SalonCRM is not an MDR compliance certificate. It is a practical tool that supports accurate record keeping for treatments and work involving products or devices that may fall under MDR requirements.
Client card and treatment documentation in SalonCRM
Documentation linked to the right clientNotes, contraindications, products and history stay together instead of being scattered across paper and messages.
MDR in salon practice

Structured records from consultation to follow-up

Regulation (EU) 2017/745 concerns medical devices. The duties of a specific salon depend on its services, the devices used and the salon's role. SalonCRM helps keep information together, but it does not replace procedures or legal assessment.

01

Before the treatment

Client details, consultation notes, contraindications, consents, photos and agreed expectations are available on the client card.

02

While documenting the service

Record the treatment, products or devices used, batches, parameters and important observations.

03

After the treatment

Aftercare advice, photos, notes and history remain available for follow-up and the next appointment.

What SalonCRM organises

Key elements of treatment documentation

Information is linked to a specific client and appointment, so the team does not need to search across several places.

Treatment record

Service details, parameters, aftercare, reactions and information useful before the next visit.

Products and batches

Product or device name, batch number and other information the salon needs to keep with the treatment.

Client consents

Consents and their history next to the client card, documentation and change log.

Photos and notes

Before-and-after materials, contraindications, observations and arrangements with the client.

Appointment history

Dates, treatments, staff, prices, statuses and documentation from previous services.

Access and logs

Owner and employee roles, activity logs and control over important salon data.

Inside the system

Documentation stays with the client card

Instead of a separate binder and loose files, staff get one clear context before the next service.

SalonCRM client card with contraindications and treatment documentation

Client card and quick context

Details, preferences, contraindications, notes and information needed to prepare for the next appointment.

Treatment history, photos and communication in SalonCRM

History, photos and advice

Important materials stay visible together with previous visits and client communication.

GDPR consents and client data history in SalonCRM

Consents and change history

Consents, data export, anonymisation and structured information related to the client.

Simple workflow

How to start documenting treatments in SalonCRM

First define the information your salon needs, then let the team complete it during daily appointment work.

01

Define the record scope

Decide which details, consents, products, batches and photos should be stored for each service.

02

Document the appointment

The staff member completes the treatment record and service details for the correct client.

03

Use the history

Before the next visit, review previous treatments, products, photos, reactions and aftercare advice.

!

Important: documentation support is not a compliance certificate

SalonCRM helps collect and organise information. It does not replace legal advice, device classification, manufacturer instructions, hygiene procedures or duties specific to a particular business. MDR responsibilities should be confirmed for the services and devices used by each salon.

FAQ

Frequently asked questions about MDR documentation

Does SalonCRM make a salon MDR compliant?+
No. SalonCRM is not a compliance certificate or legal advice. It supports structured documentation, while duties depend on the services, devices and procedures of a specific salon.
Can products used during a treatment be recorded?+
Yes. A treatment record can include products or devices used, batch information and other details needed to reconstruct the service history.
Is the documentation linked to the client card?+
Yes. Treatment history, products, photos, notes and consents stay with the correct client card.
Can employees complete treatment records?+
Yes. Owner and employee roles allow documentation to be completed as part of the salon's daily appointment workflow.
Does the MDR apply to every beauty salon?+
Not every salon has the same duties. The relevance of the MDR depends on services, products or devices used and the salon's role. A specialist should confirm the duties for a specific business.

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