SMS appointment reminders that reduce no-shows
SalonCRM sends automatic SMS appointment reminders before each visit — and confirmations right after booking. Fewer forgotten visits, fewer empty slots, and no manual texting on a busy day.
Works on phone, tablet and computer. Every platform, every device — just log in through your browser. No app to install.
See how SalonCRM works in practice
Tap any screen to enlarge it. The gallery shows real views of the system: dashboard, calendar, clients, client card, messages, services, statistics and adding a visit.
Salon dashboard
A quick overview of salon activity: upcoming visits, weekly revenue and staff schedule.
Appointment calendar
Daily and weekly schedule with visits, statuses, staff and services.
Adding a visit
Pick the client, staff and services — time and price add up automatically.
Client database
Clients, tags, relationship status, contact source, quick filters and search.
Client card
Details, preferences, service history, photos, notes, GDPR consents and spend.
Client timeline
Visits, notes, SMS and e-mails on one chronological client timeline.
Services & pricing
Service list, duration, prices, statuses and easy offer management.
SMS & e-mail
Appointment reminders: pending, sent, errors and cancelled messages.
Salon statistics
Revenue, no-shows, client returns, sources, staff and daily trend.
Settings
Salon data, automations, templates, SMTP, SMS gateway, language and 2FA.
Visit history
Full client visit history: dates, services, prices, statuses and staff.
GDPR & consents
Client consents, data export, change log and anonymisation in one place.
All screenshots can be enlarged. On a phone you can also swipe between screens.
Why reminders matter
“SMS appointment reminders” is searched by salons losing time and money to no-shows and last-minute cancellations.
No-shows
Clients forget visits without a nudge.
Empty slots
Late cancellations leave gaps that go unfilled.
Manual texting
Sending reminders by hand is easy to skip.
Consent worries
Contacting clients must respect their consents.
Automatic reminders cut no-shows while respecting each client's contact consents.
How SMS reminders work in SalonCRM
After a visit is saved, the system can send the client an SMS confirmation, then a reminder before the appointment — automatically, based on the visit time.
Reminders respect consents, and you can use e-mail as well as SMS depending on the client.
Reminder features
- Automatic SMS reminders before visits
- SMS confirmation right after booking
- E-mail reminders and confirmations
- Consent-aware sending
- Messages view: pending, sent, failed
Why reminders cut no-shows
A simple reminder a day or hours before the visit is one of the most effective ways to reduce no-shows and keep the calendar full.
SMS and e-mail together
You can combine SMS and e-mail reminders and confirmations, and see what's pending, sent, cancelled or failed in one messages view.
How to start using SalonCRM
Start with the basics: services, staff, clients and your nearest visits. Reminders, documentation and full client history come next.
Add services and staff
Set your core services, prices, durations and the people who perform them.
Move in your next visits
Enter the appointments for the coming days first, so the calendar feels organised fast.
Fill in client cards
Add notes, history, photos, consents and preferences as clients come back.
Frequently asked questions
These answers are prepared for users and for Google / AI Overviews.
Does SalonCRM send SMS appointment reminders?+
Do reminders respect consents?+
Can I also use e-mail?+
Do reminders reduce no-shows?+
Can I see what was sent?+
Related SalonCRM solutions
These pages help match SalonCRM to a specific problem or type of salon.
Want to try SalonCRM in your salon?
14 days free. Full access to the system on a real example: visits, clients, staff, services, reminders and client history.